REFUND POLICY
Returns
We only accept returns for products that are damaged, defective or incorrect upon delivery.
To request a return, please contact us within 7 days of receiving your order.
Returned items must be:
- Unused
- In original packaging
- In original condition
We reserve the right to reject returns that do not meet the above conditions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed via the original payment method.
Processing time may vary depending on the payment provider.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
- Opened essential oil bottles
- Used products
- Items damaged due to misuse
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us with:
- Order number
- Photo of the item
- Description of the issue
We will arrange a replacement or refund accordingly.
Contact Us
For refund inquiries:
hello@yourdomain.com